Welcome to the Student Experience Lifecycle Session!

Good morning!

Good morning!

Good morning!

Good morning!

Morning! Happy Thursday

Just a note: SAAH does visit with highschools, and regional state colleges as well. :)

Thanks for this, Dana. We realize our lists are comprehensive!

Yes, Dana! A lot of the points are highlights, but certainly there's a lot of cross-functional events and ideas as well.

are not comprehensive (oops)

Camilo, I would love to share a version of this presentation in the future once we select a vendor for the migration. This is very well articulated.

^^

Just a note: If this presentation will be shared further, please pass it by the respective units for clarification and updates.

Absolutely, these are highlights, and by no means comprehensive... if this were an academic article our recommendations/discussion section would say *more research is recommended* haha

Great point Dana!

Another important note, is that there are activities that the Dean's office provide that engage the entire student body and there are always opportunities for more--perhaps a symposium style Convocation event?Another great way in which we can support the Dean's office in supporting the student lifecycle is by sharing our student stories with Holly's team or connecting with David around alumni!

Engaged students can become engaged alumni

So true, Camilo!

In turn, engaged alumni can help activate more engaged students!

David!! he's the best!

David Pelino, Undergraduate Recruitment and Alumni Engagement Assistant. Hooray!

Yes, let's have a discussion!

What area - Pre During or Post need the most improvement? For the whole panel.

I heard mention of Slate. There have also been murmurs about Salesforce. What does the future of UF's CRM options look like? Are they just for Prospective and Current students or will it eventually include Alumni and take on a fuller life cycle experience/engagement?

@Bash, I've asked that question and gotten a big "great question!" in response. I'd be interested to know more from the Foundation about this since they are the keepers of the alumni database right now.

Jessi Smith and David Pelino have amplified our LinkedIn exponentially!!

To Brian’s question: I think CotA does a great job getting students to campus. We need to continue to do more once the students get here and after they leave!

Thanks David!

Thanks.

Absolutely. A form on the (new or old) website is still just the tip of the iceberg or a stone along the path of the student experience lifecycle. having that data live in a single source of truth that can be accessed by advisors, marketing, advancement, etc. would be very valuable.

Hi everyone! If you want to put social media updates and potential re-shares that amplify your posts on my radar, please make sure you're tagging @ufcota and/or #ufcota in your social media posts! You can also email me directly at j.smith3@ufl.edu.

I do think we have space to do more with yield in some areas (between students being admitted and accepted) and with getting the word out about what's possible here.

@Jen, yes - lots of opportunity to make sure the students who are admitted feel encouraged to join the UF community.

Good point, Jen.

Correct Jashodhara.

Great way to engage alumni, too :)

So a better cross-pollination - a learning community.

@Brian, yes, exactly that.

Yes!

Thank you all! I have to jump to get ready for the QEP/AI Across the Curriculum session but am looking forward to more conversations.

I have a thought on CRM as well which I can chime in on after some other folks get a chance to discuss or bring forward more ideas or questions.

For those who have students interested in the intersections of arts, health, public health, social justice, and the research in general, send them to our lab!https://arts.ufl.edu/academics/center-for-arts-in-medicine/programs/professional-development-internships/research-team/

^^^^ Thank you for this.

Ah I see dean Setlow had to hop off, I'll chime in after Bash :)

UF now offer a "portfolio" service. Not sure many would use it, though (I find it confusing). Real student CRM would be great. https://elearning.ufl.edu/student-help/portfolium/

Can you put the name of that CRM in the chat, Camilo?

Archa

camilorm@ufl.edu

CRMs mentioned so far: Slate, Salesforce, Archa

Thank you, everyone!

Thanks!

Thanks, everyone. Helpful overview!

Thanks, all.

Thanks for being here!

Thank you!

thank you all